Case Study: Me and My Car achieves 2-minute-per-order savings and reclaims hours per day with ShipStation

Me and My Car Saves Two Minutes per Order, Hours per Day with ShipStation

Me and My Car (and sister brand Me and My Sport), founded by Fiona Elliott, sells themed gifts online and grew beyond the capabilities of its legacy systems. The team struggled with manual order processing across multiple marketplaces (including Not On The High Street and Etsy), needed seamless postage handling for Royal Mail and other carriers, and found it time-consuming to locate and share tracking information with customers.

They implemented ShipStation to aggregate orders, automate shipping rules, generate postage and labels, and auto-update delivery/tracking information. The change cut about 2 minutes per order, saved 15–60 minutes per day on order-status updates and customer queries, reclaimed hours of manual work each week, and freed the team to focus on customer service, product development and growth.

Me and My Car

Fiona Elliott

Managing Director