ShipStation
343 Case Studies
A ShipStation Case Study
Me and My Car, an ecommerce retailer selling car-themed gifts, faced a challenge with its fulfillment software. The technology struggled with growing demand, requiring manual order processing and making it time-consuming to handle customer queries. They needed a multi-channel software solution that could integrate with marketplaces like Not On The High Street and Etsy and seamlessly process postage for Royal Mail and other carriers.
The company implemented ShipStation's multi-carrier shipping software. This solution automated their workflow by bringing all selling channels into one system, creating automated rules, and providing automatic delivery updates. As a result, ShipStation saved them two minutes per manual order and between 15-60 minutes per day on both status updates and customer queries, saving hours of manual labor per week.