Case Study: Keto Chow achieves streamlined shipping and faster fulfillment with ShipStation

Keto Chow - Customer Case Study

Keto Chow makes a nutritionally complete, great-tasting shake mix to simplify the ketogenic diet and grows largely through an active community and honest content shared on its site and Reddit. As the business scaled from blog hobby to serious e‑commerce, order fulfillment became a bottleneck—shipping was handled manually via XML imports into Stamps.com, making splitting orders, reships and tracking cumbersome.

Keto Chow implemented ShipStation to centralize shipping workflows and integrations, giving them one place to manage orders, split shipments, reship lost or damaged packages, and send tracking automatically. The result: faster, more reliable fulfillment, easier demand reporting and insights, smoother e‑commerce platform migrations, and a better customer experience that supports continued growth.

Keto Chow

Chris Bair

President & Founder