Case Study: KatieWaltman.com achieves faster fulfillment and centralized order management with ShipStation

KatieWaltman.com - Customer Case Study

KatieWaltman.com (and sister brand WaltmanCo.com) is a family-run business that grew from Katie’s handmade jewelry hobby into an online seller of jewelry and ties. As sales expanded, the team struggled with manual ecommerce processes, strained cash flow, and the increasing complexity of fulfilling orders across multiple sales channels.

By adopting ShipStation they centralized orders, dramatically cut the time from order receipt to shipment, and stayed organized across channels. The platform made it easy to test new sales channels, implement free shipping and returns, and deliver a higher level of customer service while scaling the business.

KatieWaltman.com

John Waltman

Owner