Case Study: Jaime’s Spanish Village achieves faster fulfillment and expanded reach with ShipStation

Jaime’s Spanish Village - Customer Case Study

Jaime’s Spanish Village, a long‑running Tex‑Mex institution from Austin that pivoted from a restaurant to selling its signature salsas and queso online and wholesale, struggled with slow, error‑prone shipping—manually copying addresses, overpaying for postage, and lacking a scalable fulfillment process as they expanded to retailers and marketplaces.

By integrating ShipStation with their WooCommerce/PayPal storefront, Jaime’s automated label creation, gained branded tracking and customer communications, and used QuickShip, mobile labeling, and reporting to speed fulfillment (about 5 minutes saved per order). The result: lower shipping costs, fewer mistakes and customer headaches, better service for fragile glass jars, and the operational capacity to grow into retailers, Amazon Prime Now and broader U.S. sales.

Jaime’s Spanish Village

Max Kunik

COO