Case Study: Impact Mouthguards achieves professionalized, automated shipping and returns with ShipStation

Impact Mouthguards - Customer Case Study

Impact Mouthguards is a four-person company that sells custom, professionally fitted mouthguards through ImpactMouthguards.com. Their business required a three-step shipping workflow—sending a Fit Kit, receiving a customer’s dental impression, then shipping the finished guard—which they managed manually with time-consuming exports, re-entry into labeling software, and error-prone tracking.

By integrating ShipStation with their eCommerce platform, Impact automated order imports, created and tracked return shipments while preserving the original order, and produced professional labels. The result: a streamlined, timely fulfillment process that saved hours of manual work, reduced errors, and improved the brand’s presentation to customers.

Impact Mouthguards

Frank Rabinovitch

Founder