Case Study: del Hutson Designs streamlines EDI order fulfillment with ShipStation

How a Home Decor Company Streamlined EDI Orders with Logicbroker

del Hutson Designs, a handmade rustic home decor company, was struggling to manage EDI orders with a highly manual process that involved spreadsheets, handwritten label details, and repeated data entry across platforms. As order volume grew, processing each EDI order one at a time became a logistical nightmare and slowed fulfillment significantly.

ShipStation, working with Logicbroker, streamlined the process by importing EDI orders directly into ShipStation and automating acknowledgments, invoices, and tracking updates. The result was dramatic: order processing time dropped from 4–6 hours to under an hour, letting one person handle the work that previously took a much larger effort, while also helping del Hutson Designs scale and maintain rapid growth.

del Hutson Designs

John Burks

Chief Operating Officer