Case Study: ELK The Label cuts fulfillment time and boosts customer retention with ShipStation

ELK The Label cuts order processing time by 70% with ShipStation

ELK The Label, a sustainable fashion brand, faced significant challenges with manual order fulfillment across its wholesale, retail, and ecommerce channels. This process was causing delays, picking errors, and limited visibility, creating a major operational bottleneck for their growing business. They turned to ShipStation for a solution.

By implementing ShipStation, ELK The Label centralized its operations, automating order processing and label generation. Key features like Scan to Verify and a self-service Returns & Exchanges portal were instrumental. The results were substantial: a 70% reduction in order processing time, a 98% decrease in picking errors, and a 30% increase in customer retention, translating to significant retained revenue for the business.

ELK The Label