Case Study: Eco Nuts achieves faster, error-free order processing with ShipStation

Eco Nuts - Customer Case Study

Eco Nuts (EcoNutsSoap.com) makes organic soap berries and a line of 19 natural cleaning products in eco-friendly packaging to reduce single-use plastic—enough to have replaced over 250,000 detergent bottles in 2013. After appearing on Shark Tank the company experienced rapid growth and scaling pains: moving to a larger facility, buying machinery and hiring staff, and struggling with a time-consuming, error-prone shipping process that involved manually copying orders into Endicia.

Eco Nuts implemented ShipStation to automate order import, bulk-print labels and pick lists, compare carrier costs, and automatically email tracking to customers. The change cut order processing from days to minutes, reduced errors and customer-service workload, let them handle Shark Tank–driven volume without outsourcing fulfillment, and freed the team to focus on growing the business.

Eco Nuts

Mona Weiss

Chief Creative Officer