Case Study: Earhoox achieves rapid fulfillment scaling and streamlined shipping with ShipStation

Earhoox - Customer Case Study

Earhoox, founded by Helmut Wyzisk III and Jeff Becker, makes simple rubber attachments that keep earbuds securely in place — a fix for a common 15-year-old annoyance. As the company grew, founders struggled with scaling fulfillment from home, managing multiple sales channels and shipping options, and keeping customer service responsive while offering free and priority shipping.

By adopting ShipStation to consolidate selling channels, quote and ship across carriers, map weights/services, print labels with one click and send branded shipment notifications, Earhoox streamlined operations and customer support and moved into its own warehouse. The changes helped them scale quickly, cut fulfillment hassles, and — after adding free-shipping thresholds — increase average checkout values by about 30%, with strong uptake of priority shipping and highly successful referral campaigns.

Earhoox

Helmut Wyzisk III

Co-Founder