Case Study: Dearest Mine scales fulfillment and automates shipping with ShipStation

Dearest Mine - Customer Case Study

Dearest Mine, founded by Lori Patton, crafts vintage-inspired lockets that combine art and photography. As sales grew, Lori faced a shipping bottleneck—hand-addressing packages, affixing stamps, and juggling orders across multiple platforms made fulfillment slow and unsustainable.

Adopting ShipStation let Dearest Mine import orders automatically, apply custom shipping rules, generate labels and tracking updates, and add internal notes for a remote shipping assistant. The result: significant time savings, streamlined fulfillment, improved customer communication, and the ability to scale operations while Lori focused on design and product growth.

Dearest Mine

Lori Patton

Owner & Locketeer