Case Study: Knitting-accessories maker Chicken Boots achieves faster, simpler shipping with ShipStation

Chicken Boots - Customer Case Study

Chicken Boots, founded by designer Saremy Duffy, makes distinctive, USA‑made knitting accessories born from her 15 years in technical outerwear and pattern drafting. Facing a tight U.S. manufacturing market, Saremy set up a small in‑house factory in California to retain control and keep production local — but as sales grew, shipping orders became a time‑consuming chore.

Using ShipStation for orders, packing slips, labels, pick lists and shipping presets streamlined fulfillment and turned the task back into something enjoyable. The Pick List even doubles as a cut/sew ticket on the shop floor. The result: faster, more efficient shipping, smoother production workflows, happier customers and colleagues who quickly see the benefit when they sign up.

Chicken Boots

Saremy Duffy

Owner & Designer