Case Study: Candy Galaxy achieves streamlined multi-channel fulfillment and significant time savings with ShipStation

Candy Galaxy - Customer Case Study

Candy Galaxy is an online retailer that sells bulk, color‑coded candy for events and snacking. Their biggest operational challenges were shipping perishable chocolate in hot weather—front‑porch melt and weekend delays—and managing orders across multiple sales channels with manual, time‑consuming processes.

By switching to ShipStation they consolidated orders into one platform, used printable pick lists and order reports to streamline picking and packing, and applied auto‑tagging and filters to track special cases like “ice” orders. The result: substantial time savings, better organized fulfillment, more reliable summer shipping practices (holding weekend shipments and using ice when needed), and a smoother, scalable operation they “haven’t looked back” from.

Candy Galaxy

Jonathan Murrell

Founder