Case Study: Big Barker saves 20+ hours a week and speeds shipping notifications with ShipStation

Big Barker saves 20+ hours a week with ShipStation

Big Barker, a company specializing in high-quality dog beds for large breeds, faced significant logistical challenges due to the size and weight of its product. Shipping their large, sturdy beds was cost-prohibitive, and their order fulfillment process was fragmented and time-consuming, creating delays in customer notifications. They needed a solution to streamline shipping and improve operational efficiency, which led them to the vendor ShipStation.

ShipStation provided a solution that automated Big Barker's order importing from multiple sales channels and centralized all order information. This integration saved over 20 hours per week on data entry, streamlined customer service, and ensured prompt shipping notifications were sent to customers. The measurable impact was a dramatic improvement in customer satisfaction due to faster delivery confirmation and reduced operational workload.

Big Barker