Case Study: Audicus achieves streamlined global fulfillment and automated shipping with ShipStation

Audicus - Customer Case Study

Audicus is a direct-to-consumer hearing-aid company that offers modern, discreet devices at about 70% less than traditional prices, saving customers more than $2.5 million since launch. As sales grew, fulfillment became a bottleneck — staff were manually entering addresses, printing labels one by one, and making frequent post office runs, which was inefficient and hard to scale.

Audicus adopted ShipStation to auto-import Shopify orders, print labels and packing slips in bulk, send automated notifications and tracking updates, and route shipments through multiple carriers for domestic and international orders. The change streamlined office-based fulfillment, sped up processing, improved customer communication, and made worldwide shipping simple, allowing the team to focus on growth and service.

Audicus

Allison Becker

Business Development