Case Study: Acorn Sales cuts shipping errors and saves time with ShipStation

Acorn Sales cuts returned shipments to near zero with ShipStation

Acorn Sales, a family-owned business selling custom stamps and seals, faced challenges with its previous multi-carrier shipping software, which was prone to crashes and generated inaccurate rates. This unreliable system led to address errors, returned packages, and extra fees, complicating their fast-turnaround e-commerce operations. They turned to ShipStation for a more robust shipping solution.

By implementing ShipStation, Acorn Sales centralized order data from multiple sales channels into a reliable, hosted platform. Key features like precise address validation and accurate, negotiated UPS rate integration dramatically reduced address-related returns and eliminated costly shipping discrepancies. ShipStation saved the company significant time and money, cutting returned items to near zero and providing stable, intuitive shipping management that supported their global growth.

Acorn Sales