Case Study: Walmart boosts fast shipping and customer satisfaction with Shiprocket

Walmart boosts fast shipping performance with ShiprocketX and 21% better conversions

Walmart, a major retail giant, sought to enhance customer satisfaction and stay competitive by offering faster, more reliable delivery options on its marketplace. To achieve this, they implemented the Walmart Fast Shipping program, which utilizes smart tags to highlight expedited shipping. The vendor, Shiprocket, through its service ShiprocketX, is presented as a solution that can help sellers meet these demanding shipping performance standards required by Walmart.

Shiprocket provided an end-to-end cross-border shipping solution to support sellers on the Walmart Marketplace. By leveraging a widespread courier network and offering automated workflows, hassle-free customs clearance, and real-time tracking, ShiprocketX enables sellers to reliably meet Walmart's strict performance metrics for on-time shipping. The result for sellers who utilize expedited delivery is a significant 21% better conversion rate, along with increased product visibility and sales on the platform.

Walmart