Shiprocket
81 Case Studies
A Shiprocket Case Study
The customer, Ferns N Petals, a major florist and gift retailer, faced significant logistical challenges in capitalizing on the Raksha Bandhan festival boom, where a third of their annual revenue is generated. Their primary challenge was ensuring the timely and intact international delivery of delicate rakhis to a global Indian diaspora, which involved navigating complex customs regulations, high shipping costs, and long distances that risked delays and damage.
To address this, Ferns N Petals partnered with ShiprocketX. The vendor provided a comprehensive solution including multiple expedited shipping options, expert customs clearance assistance, and guidance on secure, sturdy packaging. This partnership enabled the customer to reliably deliver rakhis internationally, supporting their impressive annual growth rate of 20-25% since 2020 by successfully tapping into the lucrative global demand for the festival.