Case Study: VNYL achieves scalable, cost-effective shipping and real-time in-app tracking with Shippo

VNYL - Customer Case Study

VNYL is a curated vinyl record subscription service that delivers personalized monthly records to passionate music fans, handling up to 6,000 orders per month. Faced with manual shipping workflows, the need to offer free shipping without eroding margins, and a desire to surface tracking information in-app (not on carrier sites), VNYL needed a scalable, automated shipping solution.

By integrating Shippo’s API and webhooks, VNYL automated label generation, selected the most cost-effective carriers per order, and surfaced real-time tracking inside its app; Shippo triggers even allow VNYL to auto-upload music to customers’ Spotify playlists upon delivery. The integration sped up logistics, reduced shipping costs, maintained 99.9% uptime, enabled new customer-facing features, and let VNYL focus on delivering its core music experience.

VNYL

Nick Alt

Founder and Cheif Executive Officer