Shippo
47 Case Studies
Case Study: The Cookie Countess achieves faster global fulfillment and lower shipping costs with Shippo
A Shippo Case Study
The Cookie Countess - Customer Case Study
The Cookie Countess, founded by Hillary Ramos, is an online shop and subscription service for premium cookie and cake decorating tools. Growing from a hobby into an international e-commerce business, the company faced complex shipping challenges: separate workflows for regular and subscription orders, global rates and customs requirements, and a need to fulfill many orders quickly while optimizing for speed and cost.
Shippo provided a fast, easy Shopify integration that auto-imports orders, syncs tracking back to Shopify, and lets the team bulk-print labels and use saved packages to process shipments in under 40 seconds. By comparing Shippo’s discounted UPS and DHL rates alongside their own carrier accounts, The Cookie Countess sped up fulfillment, cut shipping costs, scaled its international customer base, and freed up time to focus on product innovation.
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The Cookie Countess
Jon Ramos
The Cookie Countess