Case Study: SidelineSwap achieves more reliable shipping and 50% higher shipping margin with Shippo

SidelineSwap - Customer Case Study

SidelineSwap, a leading marketplace for new and used sports gear, needed a more reliable shipping platform after experiencing outages and poor support with its previous provider during busy holiday and promotional periods. The issues were affecting buyer satisfaction and causing delays in getting orders into the mail stream.

SidelineSwap switched to Shippo for a fast, reliable, and cost-effective shipping solution, along with dedicated account management and support during its backend transition. With Shippo, SidelineSwap improved shipping reliability and increased its shipping margin by more than 50%, while also gaining flexibility to integrate regional carriers and lower delivery costs.

SidelineSwap

Kevin Guiltinan

Co-founder