Case Study: Cao Chocolates saves over 33% on shipping and speeds up bulk order fulfillment with Shippo

Cao Chocolates - Customer Case Study

Cao Chocolates, a family-owned Miami business, shifted to online bulk sales during the pandemic and struggled with time-consuming, expensive shipping for large corporate orders. The team had been manually printing labels through carriers and using another shipping tool that was hard to use, but they needed a faster solution that could connect with Shopify and handle high-volume shipments more efficiently.

In 2021, Cao Chocolates adopted Shippo to streamline label creation, compare better rates, and manage tracking in one place through the Shippo Web App. With Shippo’s Shopify integration and CSV upload workflow, Cao reduced the time needed to prepare 340 labels from hours of effort to minutes, cut shipping costs by over 33%, and lowered the share of time spent on shipping from 25% to 12%.

Cao Chocolates

Ricardo Trillos

Founder