Case Study: Bean Box achieves scalable, efficient shipping and major time savings with Shippo

Bean Box - Customer Case Study

Bean Box curates and delivers freshly roasted coffee from Seattle's top independent roasters via subscription, where freshness depends on a seamless shipping operation. After 10x growth in shipments over 12 months, the company needed a scalable way to process large batches in real time—automating data imports/exports, retaining ownership of order data, and batching shipments without pre-sorting to keep labels fast, accurate, and efficient.

Bean Box implemented Shippo’s synchronous API to offer real-time carrier rates at checkout, generate labels quickly, and immediately triage invalid addresses without stalling other shipments. The integration enabled high-volume batch processing, produced USPS SCAN forms to save hours at pickup, and helped Bean Box scale operations while improving delivery speed and customer satisfaction.

Bean Box

Matthew Berk

Chief Executive Officer