Case Study: Taking Shape achieves 98% on-time delivery with Shippit

Taking Shape achieves 98% on-time delivery with Shippit

Taking Shape, a leading Australian plus-size fashion retailer, faced the challenge of meeting rising customer expectations for fast, reliable, and transparent delivery as its ecommerce business grew. They needed to build customer trust, improve operational efficiency, and maintain high service standards. To address this, they partnered with the shipping solution provider Shippit.

By implementing Shippit, Taking Shape integrated real-time tracking and advanced reporting into its fulfilment process. The vendor's solution provided customers with live delivery updates and gave the business valuable data insights. The results were a 98% on-time delivery rate, average transit times of under two days, increased customer trust leading to repeat purchases, and improved order processing efficiency.

Taking Shape