Case Study: St Frock achieves 30% higher dispatch efficiency with Shippit

St Frock boosts dispatch efficiency by 30% with Shippit

St Frock, a popular Australian online fashion retailer, faced significant operational inefficiencies in its shipping process. Using only Australia Post Prepaid satchels was costly and not scalable. The team was burdened with manual data entry for tracking details and could not provide consistent tracking or flexible delivery options to its customers. To overcome these bottlenecks, St Frock partnered with the shipping solution vendor Shippit.

Shippit provided a seamless integration with St Frock's Magento store, automating order consignment and manifesting while connecting them to multiple carriers. The platform eliminated manual data entry, provided clear reporting, and generated pack slips and labels with a single click. By implementing Shippit's solution, St Frock achieved a 25% reduction in shipping costs, a 30% increase in dispatch efficiency, and a significant boost in customer satisfaction.

St Frock