Case Study: Simply Active cuts fulfilment time by 60% with Shippit

Simply Active reduces fulfilment time by 60% with Shippit

Simply Active, an e-commerce company based in Singapore, faced challenges with its logistics operations, including unreliable parcel tracking, unpredictable pickup times, and an inability to accommodate customer delivery requests. Seeking a new solution to improve its last-mile operations, the company partnered with the logistics technology platform Shippit to move from a single carrier to a multi-carrier platform.

By implementing Shippit's platform, Simply Active gained access to a choice of carriers, an easy-to-use dashboard, and automated billing. This provided complete visibility on parcel collection and delivery timelines. The solution resulted in a 60% reduction in fulfilment time, a 95% reduction in delivery complaints, and the new ability to offer next-day deliveries. Shippit's technology significantly improved operational efficiency and customer satisfaction for Simply Active.

Simply Active