Case Study: Rolla’s reduces freight costs and improves fulfilment with Shippit

Rolla’s reduces freight costs by 10% with Shippit

Rolla’s, an Australian denim label, faced challenges with fragmented inventory, rising freight costs, and inefficient manual processes that hindered its online growth. To elevate its customer experience and unlock previously unsellable inventory across its nine stores, the company partnered with Shippit and the omni-channel platform Brauz to implement a ship-from-store strategy.

By implementing Shippit's advanced shipping rules to automatically allocate orders to the optimal store, Rolla’s streamlined its operations. The solution delivered a 10% reduction in freight costs, a 75% reduction in non-stocks, and a 50% improvement in the pick-and-pack rate. Shippit also provided real-time delivery transparency, which dramatically improved customer satisfaction scores and reduced customer service inquiries.

Rolla’s