Case Study: St Frock achieves 30% greater dispatch efficiency with Shippit

Increased Dispatch Efficiency by 30%

St Frock, a Sydney-based fashion retailer, needed a better way to manage growing online order volumes and reduce the manual work and high costs tied to its existing shipping process. Using Shippit’s shipping and fulfillment platform, the team aimed to replace manual data entry, improve tracking, and gain more flexible shipping options as the business scaled.

Shippit integrated with St Frock’s Magento store to automate consignment, manifesting, tracking, label generation, and carrier selection through a user-friendly dashboard. As a result, St Frock reduced postage costs by 25%, increased dispatch efficiency by 30%, and eliminated the need for staff to manually enter shipping information, while also improving customer satisfaction to 99.9%.

St Frock

Caitlin

General Manager