Case Study: Hush reduces order processing time by 20% with Shippit

Hush reduces order processing time by 20% with Shippit

Hush, a Singapore-based boutique home fragrance studio, faced challenges with managing delivery processes and high volumes of customer service enquiries as their order volume grew. To streamline operations, they implemented the Shippit delivery management platform.

By using Shippit, Hush gained access to branded tracking notifications, which allowed their customers to track orders in real-time. This reduced customer enquiries by 50% and saved the Hush team 20% in order processing and handling time. The Shippit solution also integrated seamlessly with Hush's Shopify store, eliminating duplicated data entry and simplifying the delivery scheduling process.

Hush