Case Study: KOHLE Slashes Fulfilment Time with Shippit

How KOHLE Slashed Fulfilment Time on The Iconic

KOHLE, an Australian-made vegan-friendly natural skincare brand, was selling on The Iconic using Shippit for Shopify fulfilment but found The Iconic’s manual seller process cumbersome. The team had to move between platforms to add orders, print labels, copy tracking details, close orders, and update inventory, creating a time-consuming workflow with a high risk of human error, missed SLAs, and inaccurate stock tracking.

To fix this, KOHLE implemented IDAConnect to automate fulfilment between The Iconic, Shopify, and Shippit. The Shippit-powered workflow automatically synced orders, pushed tracking back to The Iconic, and updated inventory in Shopify, making the process 80% more efficient. As a result, KOHLE stayed within The Iconic’s same-day fulfilment SLAs, improved inventory management, reduced manual errors, and gained more time to focus on marketing and brand growth.

KOHLE

Heather Beeken

KOHLE