Case Study: Happy Town Pets achieves 20% faster pick and pack time with Shippit

Happy Town Pets reduces pick and pack time by 20% with Shippit

Happy Town Pets, an eco-friendly online pet store, needed a reliable and scalable delivery solution to ensure timely shipping for its customers from the very launch of its business. The founder, Gordon Nugent, turned to the vendor Shippit for its delivery platform to avoid errors and build a solid operational foundation.

By implementing Shippit's platform, Happy Town Pets achieved a 20% reduction in both pick and pack time and overall costs. The solution enabled the company to exceed its target of 90% next-day delivery, resulting in zero customer calls about late deliveries. Furthermore, Shippit’s carbon neutral delivery option aligned perfectly with the company's eco-friendly values, impressing its customers.

Happy Town Pets