Case Study: IN BED cuts delivery costs by 16% with Shippit

Cut delivery costs by 16% and drastically reduced order fulfillment time

IN BED, an online bedding brand launched in 2018, needed a better way to manage shipping as it grew. With Australia Post rate increases, limited parcel tracking, missed deliveries, and time-consuming customer complaints, the team wanted to reduce delivery costs and simplify booking and tracking.

Shippit solved these issues by routing IN BED orders through its approved carrier network and proactive delivery management tools. With Shippit, IN BED cut domestic shipping costs by 16% overall, saved up to 50% on heavier local deliveries, reduced missing-parcel queries by 98%, and achieved a 99.5% delivery satisfaction rate, with average delivery time at just 1.6 days.

IN BED

Pip Vassett

Owner