Case Study: Military Family Support Group achieves faster customs processing and $5,202 in annual postage savings with ShippingEasy

Military Family Support Group - Customer Case Study

Military Family Support Group (MFSG) is an all‑volunteer nonprofit that ships 350+ care packages each month to troops in every branch of the military. Their manual shipping process had become slow and error‑prone: customs forms were filled in by hand or through unreliable printers, volunteers spent early mornings at the post office to date‑stamp and separate multi‑page forms, and the whole workflow made volunteer recruitment and quality control difficult.

Switching to ShippingEasy streamlined label and customs‑form creation, allowed multiple volunteers to access and prepare shipments, and eliminated the need to assist at the post office because date‑stamping and form separation happen during label creation. The group estimates annual postage savings of about $5,202, which is redirected into care‑package contents, and reports faster, more accurate processing plus responsive customer support.

Military Family Support Group

Kristin