Case Study: Custom Back Office Solutions achieves 1,200% volume growth and wins new clients with ShippingEasy

Finding 3PL Success With ShippingEasy

Custom Back Office Solutions (CBO Solutions), a third‑party logistics provider led by Tiffany Pierson, was losing thousands of hours to manually entering weights and dimensions into carrier sites to find the best rates. They needed a streamlined shipping solution that could handle diverse client needs, reduce human error, and support faster customer response.

By adopting ShippingEasy’s integrations, automation, and instant rate comparisons—backed by responsive support—CBO Solutions eliminated much of the manual work, quickly identified the right carriers for each client, and passed savings on to customers. The result: a 1,200% increase in volume, five new hires, nearly 20 new clients, faster picking processes, access to new carriers and lower international rates, and significantly improved efficiency and growth.

Custom Back Office Solutions

Tiffany Pierson

Vice President & Operations Manager