Case Study: Cuvee Coffee achieves automated, faster shipping and cost savings with ShippingEasy

Cuvee Coffee - Customer Case Study

Cuvee Coffee, a specialty coffee retailer operating on BigCommerce with a small eight-person team, was struggling with a manual, error-prone shipping workflow. Orders were processed on the website but shipping labels were created later using WorldShip or Endicia, requiring time-consuming manual data entry that introduced mistakes—especially when shipping addresses differed from billing—and clashed with the company’s goal to automate order processing.

They implemented ShippingEasy to automate shipping end-to-end: a web-based platform with pre-saved package settings that auto-weighs orders, sorts by carrier and box size, and produces labels and packing slips without extra hardware. The change cut costs (~$0.20 per shipment), eliminated frequent tracking-info requests, sped up processing (staff can handle orders remotely), reduced errors, and improved customer experience with same-day, branded tracking emails and responsive support.

Cuvee Coffee

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