Case Study: Smokeware achieves massive shipping savings and streamlined order automation with ShippingEasy

A provider of premium grilling accessories, Smokeware enjoys massive savings and top customer service from ShippingEasy

Smokeware, a provider of premium grilling accessories that ships about 600 retail orders per week, faced inefficient shipping operations and high labor overhead. Their prior solution, Stamps.com, required manual batch downloads/uploads and entering tracking numbers by hand, and it didn’t integrate smoothly with their stores, making order management and returns cumbersome.

After switching to ShippingEasy, Smokeware gained automated store integration, centralized order management, simple returns, and responsive customer support. The change delivered faster customer updates and tracking, reduced manual work, and produced measurable savings on small packages—typically $0.25 to several dollars per shipment—allowing Smokeware to offer lower, more affordable shipping rates.

Smokeware