Case Study: Yakima Chief Hops improves shipping efficiency with ShipperHQ

Yakima Chief Hops processes more than 50% of orders online with ShipperHQ

Yakima Chief Hops (YCH), a major hops supplier, faced significant shipping challenges with its legacy eCommerce system. Their inefficient, manual processes for multi-origin shipments and inaccurate flat-rate shipping matrices led to high operational costs and customer frustration. To modernize and improve efficiency, YCH partnered with ShipperHQ.

By implementing ShipperHQ's multi-origin shipping, live LTL freight rates, and enhanced checkout with split shipping, YCH automated its logistics. This provided customers with accurate, real-time rates and full visibility into order origins. The solution drastically reduced manual work and eliminated costly transfers. As a result, over 50% of US orders are now processed online, yielding significant time savings and cost reductions for YCH.

Yakima Chief Hops