Case Study: Tecovas delivers an Amazon-like checkout experience with ShipperHQ

Tecovas saves on labor costs and address validation fees with ShipperHQ

Tecovas, a direct-to-consumer retailer of cowboy boots and leather goods, faced a challenge enhancing its ecommerce delivery experience. Its checkout page only provided estimated delivery date ranges, which led to customer confusion and did not align with the brand's value of transparency. Tecovas partnered with ShipperHQ to find a solution that would provide precise delivery dates.

ShipperHQ implemented its Delivery Date & Time feature to show customers exact arrival dates calculated by carriers like FedEx. The solution also included Address Validation to automatically classify addresses and avoid surcharges. As a result, Tecovas saved on labor costs through a more efficient fulfillment process, saved money by eliminating manual address validation and carrier fees, and improved the online store experience by providing a straightforward and trustworthy checkout.

Tecovas