Case Study: International Military Antiques achieves compliant, accurate shipping and higher conversions with ShipperHQ

International Military Antiques improves checkout conversions with ShipperHQ

International Military Antiques (IMA), an online seller of military collectibles and antiques, faced significant challenges navigating complex international and state shipping laws for restricted items like deactivated firearms. They also struggled to provide accurate shipping costs for items that varied widely in size and weight, which often led to revenue loss or cart abandonment. To address this, they turned to ShipperHQ.

Using ShipperHQ's Shipping Groups and Dimensional Packing features, IMA automated compliance checks and calculated precise shipping rates. This solution prevented non-compliant orders from being placed and ensured customers were charged accurate shipping costs. As a result, IMA eliminated manual order cancellations, saved significant man hours, and improved the checkout experience, leading to higher conversion rates and increased customer satisfaction.

International Military Antiques (ima)