Case Study: Gertrude Hawk Chocolates recovers 30% of Easter sales with ShipperHQ

Gertrude Hawk Chocolates recovers 30% of Easter sales with ShipperHQ

Gertrude Hawk Chocolates, a chocolatier with over 50 stores, faced a critical threat to its Easter sales when the COVID-19 pandemic forced widespread retail closures. Their challenge was to quickly pivot from a primarily brick-and-mortar model to eCommerce with a curbside pickup option to avoid significant losses during their busiest season. Partnering with their agency Weidenhammer, they turned to vendor ShipperHQ to implement a solution using its In-Store Pickup feature.

ShipperHQ's solution was rapidly deployed, allowing Gertrude Hawk to activate curbside pickup for its open stores with minimal effort. This quick implementation enabled the company to recover 30% of its sales during the critical Easter period, delighting customers with a safe and convenient fulfillment option and ensuring they met their seasonal revenue goals.

Gertrude Hawk Chocolates