Case Study: Clean Eatz Kitchen saves over $200K with ShipperHQ

Clean Eatz Kitchen saves $200K with ShipperHQ

Clean Eatz Kitchen, a meal delivery service, faced challenges with inaccurate delivery dates and an inefficient multi-warehouse fulfillment process using Shopify's native shipping. This led to low customer retention, high cart abandonment, and significant costs from resending spoiled perishable goods. They partnered with shipping software vendor ShipperHQ to find a solution.

By implementing ShipperHQ's delivery date logic, address validation, and multi-origin shipping features, Clean Eatz provided transparent delivery dates at checkout. This solution, combined with a switch to UPS, dramatically improved their operations. The results included a 100% reduction in delivery-related service tickets, over $200,000 saved in product resends, a 25% increase in customer retention, and on-time delivery rates improving to the high 90% range.

Clean Eatz Kitchen