Shippeo
39 Case Studies
A Shippeo Case Study
Magnus Logistics, a leading logistics provider in the Baltics, faced a significant visibility gap across its transport operations. This lack of real-time tracking for its own fleet and subcontracted services made it difficult to anticipate delays, which jeopardized customer satisfaction and risked financial penalties. To address this challenge and meet evolving customer expectations, Magnus Logistics partnered with Shippeo to implement its real-time transport visibility platform.
Shippeo’s platform provided Magnus Logistics with full visibility by collecting real-time location data and using machine learning to generate predictive ETAs. This automated process eliminated manual tracking, improved customer communication with branded notifications, and streamlined carrier onboarding. The solution gave Magnus a competitive edge, contributing to increased customer satisfaction and revenue growth potential. The company projected savings of 30% on freight control costs by the end of 2021 and a further 20% by the end of 2022.