Case Study: Ewals Cargo Care boosts real-time shipment visibility with Shippeo

Leveraging real-time visibility to provide more innovative logistics services

Ewals Cargo Care, a full-service logistics provider, faced challenges in providing real-time shipment visibility due to a fragmented mix of its own telematics and the paper-based systems of its many subcontractors. This lack of a centralized platform led to missing or inaccurate data, making it difficult to meet rising customer expectations and competitive pressures. To address this, Ewals selected Shippeo's real-time visibility platform.

By implementing Shippeo's solution, Ewals gained a single portal for end-to-end visibility across all transport modes, featuring predictive ETA calculations that improve with machine learning. This allowed them to proactively inform customers of delays and optimize operations. As a result, Shippeo helped Ewals increase sales by offering a more complete service, improve end-customer satisfaction, and gain more precise insights for monitoring carrier performance.

Ewals Cargo Care

Bas Schoone

Executive Director Product Management