Case Study: Magnus Logistics boosts shipment visibility and customer service with Shippeo

Implementing real-time shipment tracking to keep ahead of competition and improve efficiencies throughout operations

Magnus Logistics, a leading Baltics logistics provider operating a fleet of 1,000+ trucks across the EU, faced a costly visibility gap across its own and subcontracted transport operations. Without real-time tracking, the company struggled to anticipate delays or proactively warn customers, which put customer satisfaction and RFP competitiveness at risk. Shippeo provided the real-time transport visibility platform used to address this challenge.

With Shippeo, Magnus Logistics gained full real-time visibility across its shipments, including subcontractors, along with predictive ETAs and automated customer notifications branded by Magnus. Shippeo’s onboarding automation also made carrier integrations faster and easier, while GDPR-compliant data handling supported secure operations. The results included improved customer service, stronger competitive positioning, and an expected 30% reduction in freight control costs by the end of 2021, with an additional 20% savings projected for 2022.

Magnus Logistics

Aurimas Kuliesius

Project Manager