Case Study: GEODIS drives better data quality and visibility with Shippeo

GEODIS improves visibility across thousands of shipments per year with Shippeo

GEODIS, a global 4PL and part of the SNCF Group, faced the challenge of managing thousands of annual road and ocean shipments across EMEA and North America for its diverse clients. Their specific pain points included the high effort required to collect data and a need to standardize exchanges to improve planning and operational alerts. To address this, GEODIS turned to the vendor Shippeo for its real-time visibility services.

By implementing Shippeo's solution, GEODIS gained accurate ETAs and a one-stop-shop for supply chain visibility. This partnership helped digitalize GEODIS's processes, leading to increased delivery reliability and operational efficiency. A key result was a reduction in WISMO (Where Is My Order) requests, which saved operational teams time and allowed them to focus on higher-value tasks. The collaboration with Shippeo also enabled GEODIS to leverage its global footprint to onboard new carriers and achieve a high tracking ratio.

Geodis