Case Study: Ewals Cargo Care achieves real-time transport visibility and improved customer service with Shippeo

Ewals Cargo Care increases sales with Shippeo's real-time visibility across 3,400 trailers

Ewals Cargo Care, a major logistics provider, faced challenges in providing real-time shipment visibility due to its use of hundreds of subcontractors and disparate tracking systems. This lack of a centralized platform led to information gaps and inaccurate data on delays and dwell times. To meet increasing competitive pressures and evolving customer expectations, Ewals selected Shippeo's real-time visibility platform to innovate its services.

By implementing Shippeo's platform, Ewals gained end-to-end visibility for all its road shipments from a single portal. The solution provided accurate, predictive ETAs and allowed the company to proactively inform customers of delays. As a result, Ewals improved end-customer satisfaction, increased sales by offering a complete transport solution, and gained more precise insights for monitoring carrier performance.

Ewals Cargo Care