Case Study: Castorama achieves automated, objective carrier performance tracking and reduced delays with Shippeo

Castorama Objectively measuring carrier performance to optimize logistics operations

Castorama, a leading French DIY retailer (part of Kingfisher) operating 104 stores, 300,000 m² of warehouse space and handling 70,000 loads per year, struggled with unreliable carrier arrival data because carriers manually entered times into the TMS—often hours or weeks late. To address this, Castorama turned to Shippeo to automate delivery tracking using GPS and geofencing.

Shippeo implemented automatic capture of delivery information via GPS and geofencing, removing manual carrier inputs and providing objective, real-time arrival times for every delivery. As a result, Castorama can reliably measure carrier performance, reduce turnaround times and delays, improve communication with its 104 stores, and lower logistics costs—demonstrating measurable carrier performance improvements and operational efficiencies.

Castorama

Philippe Duhamel

Transportation Manager