Case Study: Saranghae achieves faster shipping, streamlined fulfillment, and scalable growth with ShipMonk

Saranghae - Customer Case Study

Saranghae, a Toronto‑based K‑beauty brand founded by Peter B. Lee, blends traditional Eastern medicine with modern skincare but ran into fulfillment challenges as it scaled — frequent product launches, a younger-focused market and a previous 3PL that couldn’t keep up left the company needing a scalable, reliable fulfillment partner. To solve this, Saranghae selected ShipMonk for 3PL fulfillment, warehousing, and order management support.

ShipMonk implemented multi‑warehouse fulfillment, real‑time billing, and automated SKU routing/inventory mapping integrated with Saranghae’s order system, plus hands‑on support during rollout. The impact was immediate: average shipping time fell by at least two days, orders now ship faster and cheaper, operations became far more efficient, and Saranghae has shipped over 1.5 million products while achieving 3,000% year‑over‑year growth — results Saranghae credits to ShipMonk’s platform and service.

Saranghae

Peter B. Lee

President & CEO