ShipMonk
11 Case Studies
A ShipMonk Case Study
TAO Clean, maker of sleek self-sanitizing toothbrushes, faced fulfillment headaches as rapid growth led to backorders during flash sales and holiday spikes, a weekend-closed warehouse that delayed orders, and hidden costs from oversized packaging and opaque billing. To solve these operational limits, TAO Clean partnered with ShipMonk for dedicated fulfillment services and a true logistics extension of their team.
ShipMonk implemented a tailored fulfillment solution with seven-day operations, quick SLAs, transparent billing, and right-sized packaging, enabling TAO Clean to scale reliably. The results: revenue grew more than 100% since the partnership began, ShipMonk handled a holiday peak of 5,000 daily orders in 24 hours (vs a 2,000 forecast), and packaging efficiencies delivered 10–20% cost savings, freeing TAO Clean to pursue international expansion.
Marcus Hatcher
Chief Executive Officer