Case Study: NapaStyle achieves 20% lower shipping costs and scales to 4.3X holiday volume with ShipJunction

How NapaStyle reduced their shipping costs by 20% during their busiest time of year by partnering with ShipJunction

NapaStyle, a multi-channel housewares and home furnishings retailer, faced rapid growth and extreme seasonality—order volume jumped more than 4X in peak months—while relying on highly manual fulfillment workflows that slowed throughput and required many staff interventions. To scale operations and improve accuracy, NapaStyle partnered with ShipJunction and implemented ShipJunction’s Wave Manager and Rate Manager solutions.

ShipJunction automated order sequencing, carrier-compliant labeling, pick optimization, custom business rules (e.g., Prop 65 messaging by destination) and intelligent carrier routing/address correction. As a result, NapaStyle handled a 4.3X holiday order surge with fewer staff, eliminated Prop 65–related returns, avoided accessorial charges, improved throughput and cut average shipping costs by 20% during the busiest time of year.

NapaStyle

John Salvatore

Senior Director of Operations